Contact Information
Mobile Graphics
276 West Main St.
Victor, NY 14564
Phone: 585.742.3370
Email: info@eastgraphics.com
Shipping
Freakdecals ships within the United States via USPS ground (3-4 days)
Items will normally ship within 24 hours of receiving your order confirmation.
Art Charges/Custom work
Freakdecals offers most of its products at the price shown, we do however charge extra for custom orders. Please be aware that if you call us with special instructions or direction, you will be charged our hourly rate ($50 per hour subject to change without notice) for design time.
Shipping charges:
Estimated shipping charges are calculated at time of checkout and will be reflected in your final pricing. Shipping charges are subject to change without notice.
Our Guarantee
At Freakdecals.com your satisfaction is very important to us. If you
are dissatisfied with one of our products, please contact us. Include your Name, Phone #, Order # and a detailed explanation of the problem. A Customer Service Specialist will contact you.
Refunds/exchanges
It is the customers responsibility to apply graphics according to Freakdecals installation guidelines. Orders must be returned to us prior to refund. Returned orders that appear to have been applied and removed will not be honored. If you have not received an order placed with Freakdecals, provide us with any shipping information that you may have. If product has been shipped to a wrong address- Freakdecals will honor refund only if the error occured on Freakdecals part.
Freakdecals is not responsible for damage to surfaces that our product has been applied to for any reason. See our installation guide for details. Freakdecals are sold "as is" and are not assumed to be removable/repositionable. Indoor stickers /decals are printed on paper and will be destroyed upon removal- they may also leave adhesive and paper on surface (like any paper sticker) that may be removed when care is used. Outdoor stickers can be removed from non-porous surfaces without damage to the surface if care is used during removal. See Installation guidelines.
Sunbleaching on outdoor stickers will be accelerated in Southwestern and southern states, but should maintain integrity for the life of our warranty.
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